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JIS Q 20000-1:2012 (R2017)
Information technology - Service management - Part 1: Service management system requirementsMore info
This Japanese Industrial Standard specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
| Author | JSA |
|---|---|
| Editor | JSA |
| Document type | Standard |
| Format | File |
| Confirmation date | 2017-10-20 |
| ICS | 03.080.99 : Other services 35.020 : Information technology (IT) in general 35.240.60 : IT applications in transport and trade 03.100.70 : Management systems |
| Number of pages | 44 |
| Replace | JIS Q 20000-1 (2007-04-20) |
| Cross references | ISO/IEC 20000-1 (2011-04), IDT |
| Year | 2012 |
| Document history | JIS Q 20000-1 (2012-09-20) |
| Country | Japan |
| Keyword | JIS Q 20000;JIS 20000;20000 |