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BS ISO 10002:2018
Quality management. Customer satisfaction. Guidelines for complaints handling in organizationsMore info
| Author | BSI |
|---|---|
| Editor | BSI |
| Document type | Standard |
| Format | File |
| EAN ISBN | 978 0 580 98258 3 |
| ICS | 03.120.10 : Quality management and quality assurance |
| Number of pages | 42 |
| Replace | BS ISO 10002:2014 |
| Cross references | ISO 10002:2018 |
| Set | MYSTD-20STD |
| Year | 2018 |
| Country | United Kingdom |