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ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
| Author | ISO/TC 176/SC 1 Concepts and terminology |
|---|---|
| Editor | ISO |
| Document type | Standard |
| Format | Paper |
| Edition | 4 |
| ICS | 03.120.10 : Quality management and quality assurance |
| Number of pages | 51 |
| Replace | ISO 9000:2005 |
| Weight(kg.) | 0.1867 |
| Year | 2015 |
| Country | Switzerland |