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BS PD ISO/IEC TR 20000-4:2010
M00003851
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BS PD ISO/IEC TR 20000-4:2010 Information technology. Service management. Process reference model
standard by BSI Group, 12/31/2010
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Cross References:
ISO/IEC 20000-1
ISO/IEC 15504-1
ISO 9000:2005
ISO 9001:2008
ISO 10007:2003
ISO/IEC 12207:2008
ISO/IEC 15288:2008
ISO/IEC 15504-2:2003
ISO/IEC 15504-3:2004
ISO/IEC 15504-4:2004
ISO/IEC 15504-5:2006
ISO/IEC TR 15504-6:2008
ISO/IEC TR 15504-8:2008
ISO/IEC TR 24774:2010
All current amendments available at time of purchase are included with the purchase of this document.