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AWWA IMTECH62884
AWWA IMTECH62884Take Advantage of Common Practices to Improve Data SecurityConference Proceeding by American Water Works Association, 03/01/2006Sands, Candace; Brueck, Terry; George, Bob
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62883
AWWA IMTECH62883Distributed Optimization Approach for San Diego's Water Master Plan: Supercomputer Performance on Miramar WTP Area GA OptimizationConference Proceeding by American Water Works Association, 03/01/2006Wilson, Leonard; Moshavegh, Feryal; Frey, Jeff; Duncker, Alana;...
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62882
AWWA IMTECH62882Operations Optimization Systems: A Substantial, Sustainable Opportunity for Water UtilitiesConference Proceeding by American Water Works Association, 03/01/2006Jentgen, Lawrence A.; Conrad, Steve
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62881
AWWA IMTECH62881Hennet Historian: Pathway to a New SCADA SystemConference Proceeding by American Water Works Association, 03/01/2006Bruno, Paul; Vandivort, Sam; Stratford, Thomas; Acito, Frank J.; Sivertson, David
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62880
AWWA IMTECH62880Customer Self Service: Utilizing Interactive Voice Response System (IVR)Conference Proceeding by American Water Works Association, 03/01/2006Jackson-Campbell, Gloria; Ward, Judy
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62879
AWWA IMTECH62879The Price is NOT Right: How to Reduce the Cost-Per-Customer of Your CIS ImplementationConference Proceeding by American Water Works Association, 03/01/2006Playfair, Philip
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62907
AWWA IMTECH62907Delivering Service Excellence by Focusing on Going "Back to the Basics" In the Call CenterConference Proceeding by American Water Works Association, 03/01/2006Angel, Fred O., Jr.
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62905
AWWA IMTECH62905Motivation and Preventing Job BurnoutConference Proceeding by American Water Works Association, 03/01/2006Glover, Jacqueline R.
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62906
AWWA IMTECH62906Incorporating the Customer Perspective into Our Day-to-Day BusinessConference Proceeding by American Water Works Association, 03/01/2006Kolodziej, Ed; Weijo, Rick; Burke, Barbara
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62904
AWWA IMTECH62904Customer Telephone Calls: The Good, the Bad and the FunnyConference Proceeding by American Water Works Association, 03/01/2006Hunsberger, Keith
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62903
AWWA IMTECH62903Billing and Metering Inconsistencies in Utility Customer Service Operations in the United StatesConference Proceeding by American Water Works Association, 03/01/2006Bulloch, Bill; Robertson, A. Mitch
$14.40 $24.00 -40%Reduced price!In stockAWWA IMTECH62901
AWWA IMTECH62901Solving the Regulatory Quagmire: Enterprise Compliance ManagementConference Proceeding by American Water Works Association, 03/01/2006Bacon, William R.; Dower, Nadine J.; D'Urso, Chris
$14.40 $24.00 -40%Reduced price!In stock
