No products
Viewed products
SAE AIR5691B...
AWWA JAW62660...
AWWA IMTECH62884Take Advantage of Common Practices to Improve Data SecurityConference Proceeding by American Water Works Association, 03/01/2006Sands, Candace; Brueck, Terry; George, Bob
AWWA IMTECH62883Distributed Optimization Approach for San Diego's Water Master Plan: Supercomputer Performance on Miramar WTP Area GA OptimizationConference Proceeding by American Water Works Association, 03/01/2006Wilson, Leonard; Moshavegh, Feryal; Frey, Jeff; Duncker, Alana;...
AWWA IMTECH62882Operations Optimization Systems: A Substantial, Sustainable Opportunity for Water UtilitiesConference Proceeding by American Water Works Association, 03/01/2006Jentgen, Lawrence A.; Conrad, Steve
AWWA IMTECH62881Hennet Historian: Pathway to a New SCADA SystemConference Proceeding by American Water Works Association, 03/01/2006Bruno, Paul; Vandivort, Sam; Stratford, Thomas; Acito, Frank J.; Sivertson, David
AWWA IMTECH62880Customer Self Service: Utilizing Interactive Voice Response System (IVR)Conference Proceeding by American Water Works Association, 03/01/2006Jackson-Campbell, Gloria; Ward, Judy
AWWA IMTECH62879The Price is NOT Right: How to Reduce the Cost-Per-Customer of Your CIS ImplementationConference Proceeding by American Water Works Association, 03/01/2006Playfair, Philip
AWWA IMTECH62907Delivering Service Excellence by Focusing on Going "Back to the Basics" In the Call CenterConference Proceeding by American Water Works Association, 03/01/2006Angel, Fred O., Jr.
AWWA IMTECH62905Motivation and Preventing Job BurnoutConference Proceeding by American Water Works Association, 03/01/2006Glover, Jacqueline R.
AWWA IMTECH62906Incorporating the Customer Perspective into Our Day-to-Day BusinessConference Proceeding by American Water Works Association, 03/01/2006Kolodziej, Ed; Weijo, Rick; Burke, Barbara
AWWA IMTECH62904Customer Telephone Calls: The Good, the Bad and the FunnyConference Proceeding by American Water Works Association, 03/01/2006Hunsberger, Keith
AWWA IMTECH62903Billing and Metering Inconsistencies in Utility Customer Service Operations in the United StatesConference Proceeding by American Water Works Association, 03/01/2006Bulloch, Bill; Robertson, A. Mitch
AWWA IMTECH62901Solving the Regulatory Quagmire: Enterprise Compliance ManagementConference Proceeding by American Water Works Association, 03/01/2006Bacon, William R.; Dower, Nadine J.; D'Urso, Chris